DOINg business with us
Not all organizations operate the same. We embrace a customizable approach with each of our partners. We’re as high-tech or high-touch as you want to be. Whatever works best for you and your business.
SUSTAINABILITY
Foster recognizes our responsibility to conduct business in a way that protects and improves the state of the environment for future generations. We understand that the long-term well-being of society, the well-being of our employees, the strength of local agriculture, and the continuing success of our own business depend on our commitment to a sustainable environment. In support of these beliefs, Foster has created programs and partnerships that help to make our operation more sustainable with less negative impact on our environment.
We have created a culture of sustainability that includes:
Green Plus sustainable business certified
Efficient fluorescent lighting in our warehouses
Recycling plastic wrap from shipping pallets
Using tote containers for storage rather than disposable boxes
Partnering with local farms through our Friends of Farmers program
Partnering with sustainable national farms through Greener Fields Together
Donating excess produce to local hunger-relief organizations
Recycling all office and computer paper, cans, containers and bottles
OUR CUSTOMER EXPERIENCE STRATEGY
Turning to technology or organization structure to create solutions and wins for our customer partners is the benchmark for our customer experience efforts. But like all things in life, there’s never a single silver bullet. There are still plenty of hiccups caused by people and processes that aren’t singing from the same song.
We understand that breaking down customer experience silos is not easy. For example, Marketing and Sales alignment seems like a natural, but there are different times that horizons in play for these two groups, along with differing skill sets and deliverables that are not always perceived by the other party to be well appreciated or supported. We are trying to change that! Whether you are connecting and managing your account through an account manager or our customer experience team, you will get the same message, We are striving every day to be one team with one voice while we live out People. Food. Together. knowing we are all on the same team with one goal in mind… taking care of you!
Our answer.. Rally the Fam!
We believe the rallying point for breaking down silos is centered around communication, responsiveness, and culture. We believe this magic potion provides common ground, shared vision, and a unifying force!
Green Business Bureau – Platinum Certification
Foster has been certified by the Green Business Bureau as an environmentally responsible business. This business has reached the Green Platinum tier by adopting principles and practices that demonstrate a superior commitment to conserving the environment.
The GBB is proud to recognize their contribution to making the environment a healthier place for their customers, employees, and community.
Friends of Farmers Local Produce Program
Within the national discussion about the importance of sustainability, local farmers do not often come to mind. But for the economy of North Carolina and its citizens to thrive, the support of local agriculture is imperative. Foster believes that a strong local growing community means a higher quality product to our various market partners, and also a stronger agricultural community. That is why we have started the Friends of Farmers™ program, which works to build strong, lasting relationships with local farmers. The end result is a supply of fresh, seasonal produce that not only helps our customers deliver deliciously fresh food, but also helps our community grow into a more prosperous, agricultural region.
Greener Fields Together
Safe, sustainable produce. That’s what Greener Fields Together was created to deliver. Why? Because a seed-to-fork approach that educates and engages partners at every link in the fresh produce supply chain is the right thing to do. Greener Fields Together quantifies sustainability efforts with every partner, facilitates continuous improvement at every link and, ultimately, creates a future for conscious production and consumption.
PARTNER WITH US.
Foster holds strong relationships and shared successes in the highest regard. We are honest, committed, hardworking, and at our best when working with like-minded partners. An in-this-together mentality is foundational to who we are.